Copy of Returns

Returns

FRESH SOUL hopes you are completely satisfied with your new online purchase! If you’re not, we will happily accept a return for online credit or refund within 14 days, in accordance with our Online Returns Policy.

How to process a return:

  1. Download and complete returns form: ONLINE RETURNS FORM
  2. Pack your item with the returns form and send off your parcel via your preferred method.
  3. Look out for emails and check your account for updates.