STANDARD SHIPPING ON ORDERS OVER $50
Australia & New Zealand – FREE
STANDARD SHIPPING ON ORDERS UNDER $49.99
Australia & New Zealand – $9.95
Australia – $15
New Zealand – $20
For express shipping, please select ‘Express Shipping’ upon checking out.
Where possible, orders are shipped via Couriers Please, all other orders are shipped with Australia Post.
Flat fee – $40 on all orders
All orders shipped to the US will be delivered using Fedex. US orders are eligible for exchanges & refunds on full priced items only – please refer to our returns & exchange policy.
PLEASE NOTE WE CANNOT SEND INTERNATIONAL ORDERS TO PO BOX ADDRESSES.
Standard shipping within Australia can take 2-7 business days after dispatch, but could vary depending on your postcode.
Express shipping within Australia can take 1-4 business days after dispatch, but could vary depending on your postcode.
Delivery times may vary due to circumstances within the Couriers Please or Australia Post Delivery Network.
Orders placed on weekends/public holidays will be processed the following business day.
During peak seasons, sale and promotional periods, orders may take up to 14 business days to be delivered.
Orders sent via Couriers Please can be tracked at www.couriersplease.com.au or 1300 36 1000. Orders sent via Australia Post can be tracked at www.auspost.com.au or 13 76 78. You can also ask them for an estimated time of delivery from our postcode (2192) to yours if you are unsure.
FRESH SOUL clothing cannot be held responsible for an incorrect address being entered on your order.
Please review and confirm address in the checkout section of the site.
If this is not noticed until after your order is finalised, please contact us immediately.
Please note: We are unable to calculate local customs and sales tax with all international deliveries. You will be notified by your local customs authority once your order has reached your country.
They will accurately calculate the total amount of customs and sales tax which is to be paid before you may receive your goods. The responsibility for any customs duties, foreign taxes or other fees which may be imposed will rest with the customer.
Orders delivered outside Australia are exempt from 10% GST. The order total will be re-calculated during checkout, once your delivery address is entered.
All prices listed are in Australia Dollars (AUD). The conversion rate varies from day to day with the current exchange rate and many banks also charge a small currency conversion fee.The final charge made to your card is made in Australian Dollars and the ultimate conversion rate is determined by your bank or credit provider.
All purchased delivered within Australia include 10% GST.