THE SEASON OF GIFTING
Receive a free gift when you spend $150* with purchase. ONLINE ONLY.
*Offer available from 13th of December– 22nd December 2024 or while stocks last. Gift is limited to one per transaction. Conditions and exclusions apply.
TERMS & CONDITIONS
• Offer available from 12:00pm AEST 13th December – 11:59pm AEST 22nd December 2024, while stocks last. Online only.
• Gift option must be added at cart, if not selected the gift with purchased is forfeited.
• Promotional dates and times are subject to change.
• Gift is only valid while stocks last.
• Gift is limited to one per transaction.
• Gift may be redeemed up to two times per customer.
• Qualifying spends of $150 must be met in one transaction in order to receive one free gift with purchase.
• Purchases made before or after this period are not eligible for the Gift.
• Qualifying spends of $150 must be met after any discount is applied (Welcome offer, Rewards voucher, Birthday voucher) in order to receive the Gift.
• Offer is not in conjunction with any other promotional offer.
• Offer available on all products, excluding gift card or e-gift card purchases.
• If you change your mind and would like a refund on the item(s) purchased with the promotional offer and the spend threshold is no longer met, the Gift must be returned. If the Gift cannot be returned, the value of the gift will be taken off the item(s) that is returned.
BLACK FRIDAY SALE EVENT - 20% off Storewide
This offer is available on all full price and sale styles (excluding gift cards) from 9am AEST Tuesday 26 November 2024 online and in stores until Monday 2nd December 2024 (at close of business in store and 11:59pm AEST online). Prices as marked.
The offer cannot be redeemed against a prior purchase or in conjunction with any other offer. For change of mind, items purchased with this offer are only eligible for credit for an online purchase or exchange only for an in-store purchase. Refunds are not available for change of mind.
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SALE ON SALE EVENT - Take a Further 20% off* Sale Styles
This offer is available on all sale styles (excluding sale styles $30 and under) from 6pm Tuesday 24 September 2024 online and in stores from Wednesday 25 September 2024. Code 'taf20' automatically applies at checkout on applicable items.
The offer cannot be redeemed against a prior purchase or in conjunction with any other offer. For change of mind, items purchased with this offer are only eligible for credit for an online purchase or exchange only for an in-store purchase.
ONLINE ONLY WEBSITE LAUNCH SALE - 20% off Full Price Styles
This VIP offer is available on all full price styles (excluding gift cards) from Sunday 4 August 2024 6pm AEST until Tuesday 11:59pm 6th August 2024, online only. Coupon code can only be used once per customer.
The offer cannot be redeemed against a prior purchase or in conjunction with any other offer. Items purchased with this offer are only eligible for online credit for change of mind.
SALE ON SALE EVENT - Take a Further 20% off* Sale Styles
This offer is available on all sale styles (excluding sale styles $30 and under) from 6pm Tuesday 09 July 2024 online and in stores from Wednesday 10 July 2024. Code 'taf20' automatically applies at checkout on applicable items. Promotion ends on 21st of July, 2024.
The offer cannot be redeemed against a prior purchase or in conjunction with any other offer. For change of mind, items purchased with this offer are only eligible for credit for an online purchase or exchange only for an in-store purchase.
END OF SEASON SALE - Up to 50% off* Selected Styles
This offer is available on all sale styles from 11am Wednesday 19 June 2024, online and in stores. No code needed, prices as marked.
The offer cannot be redeemed against a prior purchase. For change of mind, items purchased with this offer are only eligible for credit for an online purchase or exchange only for an in-store purchase.
SALE ON SALE EVENT - Take a Further 20% off* Sale Styles
This offer is available on all sale styles (excluding sale styles $30 and under) from 6pm Friday 26 April 2024 online and in stores from Saturday 27 April 2024. Code 'taf20' automatically applies at checkout on applicable items.
The offer cannot be redeemed against a prior purchase or in conjunction with any other offer. For change of mind, items purchased with this offer are only eligible for credit for an online purchase or exchange only for an in-store purchase.
BLACK FRIDAY SALE EVENT - 20% off Storewide
This offer is available on all full price and sale styles (excluding gift cards and sale styles $20 and under) from Monday 20 November 2023 online and in stores until Monday 27 November 2023 (at close of business in store and 11:59pm AEST online. Discount applied at checkout.
The offer cannot be redeemed against a prior purchase or in conjunction with any other offer. For change of mind, items purchased with this offer are only eligible for credit for an online purchase or exchange only for an in-store purchase.
ONLINE ONLY VIP SALE - 10% off Full Price Styles
This VIP offer is available on all full price styles (excluding gift cards) from Wednesday 20 September 2023 10am AEST until Monday 11:59pm 21 September 2023, online only. Coupon code can only be used once per customer.
The offer cannot be redeemed against a prior purchase or in conjunction with any other offer. Items purchased with this offer are only eligible for an exchange for change of mind.
SALE ON SALE EVENT - Take a Further 20% off* Sale Styles
This offer is available on all sale styles (excluding sale styles $30 and under) from Tuesday 8 Aug 2023 7pm AEST online and in stores from Wednesday 9 Aug 2023. Code 'takeoff20' automatically applies at checkout on applicable items. Ends midnight 20.08.23.
The offer cannot be redeemed against a prior purchase or in conjunction with any other offer. For change of mind, items purchased with this offer are only eligible for credit for an online purchase or exchange only for an in-store purchase.
SPEND AND SAVE PROMOTION
This offer is available on all full price and sale styles (excluding gift cards) from Tuesday 8 November 2022 until Thursday 10 November 2022 (at close of business in store and 11:59pm AEST online). To receive 20% off, $200 or more must be spent in one transaction. Code automatically applies at checkout online. The offer cannot be redeemed against a prior purchase or in conjunction with any other offer. Items purchased with this offer are only eligible for an exchange for change of mind.
WEBSITE USE
Use of the FRESH SOUL website constitutes acceptance of these terms and conditions. FRESH SOUL reserves the right to make changes to, delete, vary or add to the information on the FRESH SOUL website site or to the services described therein, at any time and without notice.
INTELLECTUAL PROPERTY
FRESH SOUL owns the copyright in all material that is published on the FRESH SOUL website.
The products, logos, designs, advertisements, and photographic images and all trademarks, service marks, trade names and photography described or displayed on the FRESH SOUL website site are the intellectual property of FRESH SOUL.
You may not use, reproduce, publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of, or exploit in any way, in whole or in part, any of the contents of the FRESH SOUL website without FRESH SOUL’s express permission in writing.
Any violation of FRESH SOUL’s intellectual property rights may result in legal action be taken against you without further notice.
DISCLAIMER
FRESH SOUL will not be liable for any loss or damage (whether direct or indirect) suffered or incurred by you or by any other person whatsoever as a result of the use of the FRESH SOUL’s website, or as result of any reliance on the information contained therein in or referred to therein.
To the extent permitted by law, FRESH SOUL excludes all express or implied warranties in relation to:
a) the accuracy or completeness of any information displayed on or accessible from the FRESH SOUL website or
b) the quality, standard, merchantability or availability of the goods and services advertised on or accessible from the FRESH SOUL website.
In respect of any warranties or conditions that cannot be excluded by law, FRESH SOUL’s liability will be limited, at our election:
a) for goods supplied by us, to: i) the replacement of the goods or supply of similar goods; ii) the repair of the goods; or iii) the payment of the cost of replacing the goods or having those goods repaired; and
b) for services supplied by us to: i) the resupply of the services; or ii) the payment of the cost of resupplying the services.
ORDERS AND DELIVERIES
We will endeavor to process any orders for products or services via the FRESH SOUL website as soon as practicable.
BANK FEES
Where you are using a credit/debit card to pay for your online purchase, FRESH SOUL disclaims any responsibility or liability for any excess transaction fees on your credit/debit cards from pre-authorisation, billing transaction and other transactions. You should contact your financial institution and ascertain if there are any charges in respect to using your credit/debit card online.
WEBSITE LINKS
For your convenience, we may provide links to other websites from the FRESH SOUL website. We do not endorse and will not be responsible for any information, content or services provided or advertised on those linked sites.
APPLICABLE LAW AND JURISDICTION
Your use of the FRESH SOUL website and the purchase of any goods thereon is governed in all respects by the laws of the State of New South Wales, Australia. You agree to submit to the non-exclusive jurisdiction of the courts of New South Wales in relation to any legal proceeding directly or indirectly arising out or relating to the use and operation of the FRESH SOUL website including, but not limited to, the purchase of FRESH SOUL products.
REVIEW OF TERMS & CONDITIONS
These Terms and Conditions are subject to change from time to time, such changes to be effective upon posting on the FRESH SOUL website. Your continued use of the FRESH SOUL website after any such changes will indicate your acceptance of such changes.
PRIVACY AND SECURITY
FRESH SOUL understand that your privacy is important and ensures that information provided by you is collected and held in accordance with relevant Australian privacy laws.
If you choose to provide your personal details to us, we may collect the requested information from you including your name and contact details and any other information that you supply to us. Any information we collect is used to assist in providing you with relevant consumer information, notify you of products, and offers that may be of interest to you as a valued FRESH SOUL customer.
As required by law, you may “opt-out” from direct marketing material that FRESH SOUL may send by following the instructions at the bottom of our newsletters. Alternatively, you may contact our head office at
[email protected] if you do not wish your details to be used for marketing purposes.
Any information that we no longer require is destroyed. When we have collected information about you it cannot be seen or modified by anyone else. We make all reasonable efforts to ensure that information is stored securely both in electronic and physical form. You may access and update your information held by FRESH SOUL at any reasonable time by logging in to the My Account page.
FRESH SOUL does not share, sell or trade your personal information gathered online, such as email addresses or postal addresses. Personal information collected online will only be disclosed within our corporate group for marketing purposes.
MOBILE MESSAGE SERVICE TERMS AND CONDITIONS
The Fresh Soul mobile message service (the "Service") is operated by Fresh Soul. Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.
By consenting to Fresh Soul’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Fresh Soul through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).
You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Fresh Soul. Your participation in this program is completely voluntary.
We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.
You may opt-out of the Service at any time. Click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Fresh Soul mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms. For Service support or assistance email
[email protected].
We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.
The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.
To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.
We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.
SECURITY
Protecting your personal and order information is a priority at FRESH SOUL. We want you to be able to order from https://freshsoulclothing.com/ with total confidence. As such we have created a secure transaction environment.
We use a secure Geotrust 128Bit SSL Certificate – Our On-line Ordering system is the industry standard for encryption technology – to protect your online order information. An SSL Certificate encrypts all information including your credit card and all personal information passed from you to freshsoulclothing.com. Encryption provides you with security and peace of mind when your browser and local network supports the use of encrypted data transmissions.
